Terms & Conditions

Dava Studios | Dava Marketing LLC
1365 W 1250 S, Ste 101, Orem, UT 84058 | support@davastudios.com

These Terms & Conditions ("Terms") are a binding agreement between you ("you," "Member," "Customer") and Dava Marketing LLC, doing business as Dava Studios ("Dava," "we," "us," "our"). They govern your use of davastudios.com (including davamarketing.com, which redirects here) and any video editing, thumbnail design, or other creative services you purchase from Dava Studios (together, the "Services").

By using the site, submitting a form, booking a call, or starting a partnership with Dava Studios, you accept these Terms. If you do not agree, do not use the Services.

Dava Academy courses sold at joindava.com are a separate product governed by their own Terms of Service.

1. Eligibility

You must be at least 18 years old and able to enter a binding contract to purchase the Services. If you sign up on behalf of a channel, brand, agency, or company, you confirm you have authority to bind that entity to these Terms.

2. Changes to these Terms

Dava may change or modify these Terms, and any policy incorporated by reference, at any time at its sole discretion. Changes are posted on this page with a new effective date and become effective when posted. You are responsible for reviewing this page periodically. Your continued use of the Services after changes are posted constitutes acceptance. If you do not agree to a modification, stop using the Services and email support@davastudios.com to cancel.

3. Partnerships, billing, and renewal

Partnership terms. Dava Studios services are sold as partnerships on one of three terms:

• Month-to-month, which renews automatically each month until cancelled;
• 6-month partnership, a six-month commitment at a reduced monthly rate; or
• 12-month partnership, a twelve-month commitment at our best monthly rate.

The term you selected, your monthly rate, and the services included are confirmed in your onboarding agreement or invoice. Pricing shown on the site is in U.S. dollars.

Billing. All partnerships are billed monthly, in advance, on your billing date. By providing a payment method you authorize Dava (through our payment processor, Stripe) to charge that method on each billing date for the term of your partnership, plus any add-ons or custom services you approve. You agree to keep your payment information accurate and current. To update your payment method or request a copy of an invoice, email support@davastudios.com.

Committed terms. A 6-month or 12-month partnership is a commitment for the full term. You may not cancel a committed partnership before the end of its term, and the remaining monthly payments stay due if you stop using the Services early. When a committed term ends, your partnership continues month-to-month at your then-current rate unless you cancel, renew on a new committed term, or we agree otherwise in writing.

Non-payment. If a payment fails or is not made when due, we may pause work, suspend access to the Services and your project files, and, after reasonable notice, terminate the partnership. You remain responsible for any unpaid amounts.

Fee changes. Dava may change its fees by posting the change on the site or notifying you by email at least 5 days before it takes effect. Fee changes do not affect the monthly rate of a 6-month or 12-month partnership during its current term. No advance notice is required for temporary promotions or reductions in fees.

4. Cancellation

Month-to-month. You may cancel at any time before the end of your current monthly period by emailing support@davastudios.com. Cancellation takes effect at the end of the paid period; you will not be charged again after that.

6-month and 12-month partnerships. You may give notice of cancellation at any time, but cancellation takes effect at the end of the committed term. Notice received at least 14 days before the end of the term prevents the partnership from rolling into a month-to-month period.

After cancellation. You keep access to the Services and your deliverables through the end of the paid term. Access to project files requires an active partnership; cancelled accounts lose access to project files once the billing term has ended. Download anything you want to keep before then.

5. Payments and refunds

Payments are non-refundable. We do not provide refunds or credits for partial months, unused videos, unused revisions, unused time, or early termination of a committed term. You are responsible for making use of the Services after payment. Chargebacks filed on valid charges are treated as a breach of these Terms and may result in suspension of the Services and collection of amounts owed.

6. How the Services work

Your queue. You may add as many requests as you like to your queue. We complete them in the order you prioritize, up to the volume included in your partnership (for example, "up to 2 videos per week"). Requests beyond your included volume can be handled as a paid add-on or by upgrading your partnership.

Revisions. We accept unlimited revisions within the scope of each deliverable. Turnaround on each request depends on the complexity of the request and how complete your footage, brand assets, and instructions are when you submit them.

Turnaround. We will do our best to accommodate priority items and your timelines, but turnaround times are targets, not guarantees. We do not recommend relying on the Services for time-sensitive requests. Any turnaround estimates on the site are averages, not commitments.

Your responsibilities. You will provide footage, assets, brand guidelines, account access, and feedback in a reasonably timely way. Delays on your side may delay delivery. You are responsible for the accuracy of any facts, claims, or third-party content you ask us to include in your videos or thumbnails.

Business hours. Our team operates Monday to Friday, 8am to 4pm Mountain Time, excluding U.S. holidays.

7. Reasonable use and limitations

A partnership is designed for the reasonable use of a single creator, channel, or brand and is not intended to replace a full-time in-house editor. We may cancel a partnership without refund if we find that you are sharing accounts or logins, submitting work for multiple channels or businesses under a single-channel partnership, violating our core values, or abusing our Services or team in any way, including harassment of team members or using the Services for illegal, infringing, defamatory, hateful, or adult/pornographic material.

We do not provide voice-over recording, wedding or event videos, 3D modeling, or fully custom animation beyond the motion titles, callouts, zooms, and overlays included in our editing. Custom scopes may be available by separate written agreement; contact support@davastudios.com.

8. Output files and review

While we work hard to minimize mistakes, due to the nature of creative work we cannot guarantee that every file delivered will be 100% error-free. On delivery you agree to review and proof all files and to notify our team of any changes or corrections needed before you publish. We will do our best to rush corrections. Dava is not responsible or liable for losses or expenses arising from errors or omissions in files you have approved or published.

9. Ownership and licenses

Your content. You keep ownership of all content you submit to us (footage, images, audio, scripts, brand assets) and of the finished videos and thumbnails Dava delivers to you.

Project files. Dava keeps full ownership of the project files, templates, presets, and working files used to create your content. Finished, exported deliverables are yours; native project files are not included unless agreed in writing.

License to Dava. By submitting a request you grant Dava the rights to your content needed to complete it, and you authorize us to retain archival copies of your content and deliverables.

Third-party material. You represent that you have the rights to all content you submit and that our use of it to complete your requests will not infringe anyone's rights. Any stock footage, music, fonts, or other licensed material we use is licensed for your deliverable under the terms of the relevant provider; you are responsible for complying with those license terms when you publish.

Portfolio rights. By default you grant Dava a non-exclusive, royalty-free license to display your finished work and to use your name, channel name, logo, and publicly available channel statistics in our portfolio, website, case studies, social media, email, advertising, and other marketing. You may revoke this license at any time by emailing support@davastudios.com; we will remove the material from future marketing within a reasonable time, though it may remain in materials already published.

10. Confidentiality

We will keep unpublished footage, unreleased content, and other non-public information you share with us confidential and will use it only to provide the Services. We may share it with team members and contractors who need it to do the work and who are bound by confidentiality obligations. This does not apply to information that is or becomes public through no fault of ours, or that we are legally required to disclose.

11. Our team

Dava team members are under agreements that prohibit them from providing, accepting, or seeking work of any kind, paid or unpaid, for current or past Dava clients without written consent from Dava's co-founders. During your partnership and for 12 months afterward, you agree not to directly recruit, hire, or solicit any Dava employee or contractor who worked on your account, or to engage them to do the same work outside of Dava. If you do, you agree to pay Dava a placement fee equal to six months of that person's compensation as liquidated damages.

12. Account security and platform access

If you give us access to any accounts (for example YouTube, Google Drive, or social platforms), you agree to grant only the level of access needed and to revoke it when the partnership ends. You are responsible for keeping your own login credentials secure and for all activity under your accounts.

13. Disclaimer of warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

14. No guarantee of results

Dava makes no guarantee of views, subscribers, click-through rates, watch time, revenue, or any other performance outcome. Any figures, statistics, testimonials, or creator names shown on the site or in our marketing are examples of specific results achieved by specific creators and are not typical or predictive of your results. See our Earnings & Results Disclaimer, which is incorporated into these Terms.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DAVA MARKETING LLC AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, VIEWS, SUBSCRIBERS, DATA, OR GOODWILL, ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. IN NO EVENT WILL DAVA'S TOTAL LIABILITY UNDER THESE TERMS EXCEED THE AMOUNT YOU PAID DAVA IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Because some jurisdictions do not allow limitations on implied warranties or the exclusion of certain damages, some of these limitations may not apply to you. Your use of the site and Services is at your own discretion and risk.

16. Indemnification

You agree to indemnify and hold harmless Dava Marketing LLC and its owners, employees, and contractors from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from content you submit to us, your published use of the deliverables, your violation of these Terms, or your violation of any law or third-party right.

17. Termination

Your right to use the Services terminates automatically on your breach of these Terms. Dava may also suspend or terminate a partnership for the reasons in Sections 3 and 7. Sections 5, 9, 10, 11, and 13 through 19 survive termination.

18. Governing law and disputes

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules. Any dispute arising from these Terms or the Services will be resolved by binding arbitration in Utah County, Utah, administered by the American Arbitration Association under its Commercial Arbitration Rules, except that either party may seek injunctive relief or bring a claim in small claims court. YOU AND DAVA EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.

19. Copyright infringement (DMCA)

We respect the copyright interests of others and do not knowingly permit infringing material on the site. If you believe material on the site infringes a copyright, send written notice containing: your physical or electronic signature; identification of the copyrighted work; identification of the infringing material and its location; your contact information; a statement of good-faith belief that the use is not authorized; and a statement, under penalty of perjury, that the information is accurate and you are authorized to act for the owner.

DMCA notices should be sent to our designated agent:
Dava Marketing LLC, 1365 W 1250 S, Ste 101, Orem, UT 84058, USA
support@davastudios.com

20. General

These Terms, together with our Privacy Policy, Cookie Policy, Earnings & Results Disclaimer, and your onboarding agreement or invoice, are the entire agreement between you and Dava regarding the Services. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

21. Contact

Dava Marketing LLC, d/b/a Dava Studios
1365 W 1250 S, Ste 101, Orem, UT 84058
support@davastudios.com